AI operations (MLOps & LLMOps)

Overview

The behaviour of models and AI assistants has evolved over time, as the data, users and the versions of the LLMs powering them change. We operate production-ready AI solutions either as a comprehensive managed service or as targeted support.

Key service elements

• monitoring response quality, model drift and performance
• regular assessment using test sets
• management of model and prompt versions, controlled release
• Incident management and human escalation
• budgeting coordinated with the AI FinOps service
• Establishing MLOps and LLMOps processes for the client’s own team