HIS - IQVIA

One patient – one set of records

Hospitals are simultaneously burdened by a shortage of specialist staff, a growing administrative burden and the cost of maintaining outdated, incompatible systems. Paper-based, fragmented processes lead to longer waiting times, medication errors and unnecessary repeat tests. The solution is a unified platform that manages the entire patient journey within a single record.

• paper-based work
• fragmented data
• a long wait
• medication errors

How does IQVIA help HIS?

A unified HIS and EMR (Electronic Medical Record) platform that tracks the patient from admission through to aftercare at home, without any loss of data or the need for duplicate data entry.

• Preparation and registration: the hospital makes the necessary preparations before the patient’s arrival.
• Digital triage and medical assessment: less time spent searching, more consistent decisions.
• Orders and critical test results: the results reach their destination in a matter of seconds.
• Admission and ward care: real-time bed occupancy, a single medical record.
• Medication safety and discharge: safe medication administration, prompt final report.
• Aftercare and patient liaison: remote consultations, home care plan

Patient Administration

• PAS (Patient Administration System): registration, appointment booking, outpatient and emergency care, ADT (Admission, Discharge, Transfer), bed management, stock and procurement, pharmacy, billing.

Clinical modules

• EMR (electronic medical records): CPOE (Computerised Physician Order Entry), clinical documentation, care plans, referral letters, doctors’ to-do lists, decision support, medical applications, teleconsultation.

Additional modules

• Diagnostics and clinical support: laboratory (LIS: Laboratory Information System), radiology (RIS: Radiology Information System), blood bank, operating theatres and central sterilisation department (CSSD), dietetics, medical records, and case number management.

Patient portal and analyses

Patient portal: online appointment booking, test results and bills available to patients.

• Integrated BI (Business Intelligence): real-time management dashboards showing bed occupancy, average length of stay, readmission rates and operating theatre utilisation.

Key skills

• Can be configured without coding: rules, protocols, forms and permissions, with no vendor lock-in.
• AI – Support: artificial intelligence aids clinical decision-making and reduces administrative work.
• From a web browser, on any device: no client installation required, on desktop computers, tablets and mobiles.
• Open standards: HL7 and FHIR (healthcare data exchange standards), DICOM (medical imaging), openEHR.
• Flexible operation: in the cloud, on-premises or in a hybrid model, with full control over patient data.
• Scalable: from a single surgery to a hospital network with over 500 beds, with the option to expand whilst the system is in operation.

Why choose us?

• We have an in-depth understanding of the characteristics and trends of the healthcare market.
• We are very familiar with the laws and regulations governing the sector.
• We have a comprehensive overview of the market players and the diversity of the market.
• We keep abreast of innovations in healthcare technology with up-to-date knowledge.

Why SMP?

• Official IQVIA partner: as the official Hungarian reseller for IQVIA and HIS, we operate with direct support from the manufacturer.
• Expertise and sector-specific experience: our staff have extensive experience in healthcare IT and process improvement.
• Comprehensive support: assessment, implementation, data migration, training and operational support in Hungarian.
• Domestic integration: integration with existing hospital systems and EESZT.
• Efficiency and safety: we streamline processes without compromising patient care or professional guidelines.

IQVIA® is a registered trademark of IQVIA Inc.

• “Best in KLAS” for four consecutive years (IT independent healthcare ranking)
• more than 700 healthcare facilities
• 19 countries from Europe to Asia
• more than 50,000 users
• HIMSS 7 EMRAM digital maturity level capabilities, JCI principles