Healthcare digital solutions

SMP MyHealth

SMP MyHealth is an institution-wide, customisable mobile platform that supports the patient’s entire journey, from booking appointments through to treatment and follow-up, providing a consistent digital experience for both patients and staff at healthcare institutions. The solution is not a standalone application, but a smart clinic and smart institution management tool that integrates seamlessly into day-to-day operations.

Why is MyHealth SMP?

• Digital support for the entire patient journey in a single application, with a unified database.
• Mutual value creation: for patients and healthcare organisations alike.

What does the institution gain from this?

• Revenue and capacity optimisation: fewer patients failing to turn up, filling vacant time slots and replenishing the waiting list, and more stable revenue.
• More efficient operations and patient flow: less administration, reduced call centre workload, shorter waiting times.
• A more sustainable organisation and a competitive advantage: reducing the workload on doctors and staff, management dashboards, better working conditions, and greater patient loyalty.

How does it work?

• It is not an isolated system: it is directly connected to the existing HIS and medical systems.
• Unified data flow: no parallel data processing.

Our services

• medical systems
• health app
• healthcare process and system assessment
• IT support for the base system
• CRM, CMS, call centre
• custom software development

Key functions throughout the patient journey

A consistent digital patient experience

Shorter waiting times, less paperwork, happier patients

• online appointment and waiting list management
• digital check-in (queue number system, notifications)
• Documents, invoices and payments all in one app
• AI, available round the clock to answer frequently asked questions

Reducing administrative burdens and automation

Streamlined front-office and back-office processes

• Digitisation of pre-examination procedures and information provision
• Management of B2B contracts and discounts
• targeted presentation of prevention and educational content

Support for staff and managers

Transparent operations, improved capacity utilisation

• tracking medical diaries and appointments
• management dashboard with key performance indicators
• internal intranet and AI assistant for staff

Smart surgery and future-proof operations

A modern, scalable healthcare facility

• AI – a chatbot for patients and staff
• Integration of parking and arrival information